Our dedicated Flooring Gurus will be working tirelessly to process orders, answer phone calls and will be responding to emails up until 5:00pm on Friday 20st December 2019. After that our sales office, warehouse and showroom will be closed until we return in the new year on Thursday 2nd January 2020.
Our final day for shipping out orders will be Wednesday 18th December and our final day for delivering orders in 2019 will be Thursday 19th December. Our next delivery thereafter will be Friday 3rd January 2019.
Please note that all orders, phone calls and emails received during this period will not be processed until we return in the new year, but rest assured we'll be working frantically (and undoing some of our shameless over-indulgence!) getting everything tied down upon our return. Don't panic if you haven't had any order update emails until mid/late afternoon on the Thursday 2nd January as we will no doubt have quite a few orders to get through.
We'd like to thank every single person who's placed an order with us this year and we wish you all a peaceful Christmas and a Happy New Year!
If for any reason you need to get in contact with couriers whilst we're closed, please use the relevant contact info below with your consignment number (if applicable) or your delivery address, name and postcode:
Tuffnells Parcel Express (search for your local depot and use call the relevant number) = Click here
Castledene Transport: 01622 710711