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Customer Case Study, Ep. 001 - Lancelot Place SW7

During our digital mission to change the way the UK buys flooring, every once in a while we work on some pretty unique projects. Our plan in this new blog series is to document these projects, briefly talking about the project and showcasing the products that were used, to help get your creative juices flowing!

During the run up to Christmas we were approached by a customer in South West London who was after a carpet from Westex; the Pure Luxury range. For those who probably don't know but as the name suggests, this product truly is the pinnacle of natural fibered carpets. It's a sumptuously rich 100% wool velvet and comes in 12 gorgeous shades and in three weights called Tundra, Troika and Opulence.
• Tundra starts at £82.44 per square metre*.
• Troika starts at £111.17 per square metre*.
• Opulence starts at £144.00 per square metre*.

During our communications with the customer in email we learnt that they also needed to find a carpet fitter for the London project which we assisted in organising for them. The areas in question that were being refitted with the Pure Luxury were all three bedrooms and the walk-in wardrobe that's situated in the master bedroom. 

After the customer confirmed the colour, the order was placed and the material landed in our warehouse within a week. We then organised a same-day vehicle to load up the material and drive directly to the property where our organised fitter, Justin, was waiting on site to begin installation. The overall install was completed within a day and our customer was extremely happy with everything as the apartment was ready for new tenants the following week. 

At Flooring Megastore we are proud of our extensive knowledge across the whole spectrum of floor coverings. So no matter your budget, project type or style why not give us a go and experience our unparalleled customer care and brainpower. We promise you'll save £££'s off the High Street. Contact us today here.

*Prices correct at time of publishing.